Performance Briefing 2006/07 - Environment; waste, cleanliness & transport - Page 4 of 4601/04/2007
Chart

Description:

 

The percentage of residents surveyed by the best value general survey (every 3 years) that are satisfied with the council's refuse services.

 

Performance in 2006-07

 

Our target was 90%.

We achieved 85%.

"Bigger is better" so we are worse than target.

 

When we compare our 2006-07 results with the latest results (2003-04) for other metropolitan authorities, we are in the mid range.

 

Performance is worse than from the last survey.

 

   

Comments on our performance in 2006-07

 

Target result recovering since falling to 76% in 2006 (interim survey), now achieving Met average. Expected to achieve target by March 2008.

 

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