Friday 30th November 2007
(ref:
WLCT 161/2007)
Haigh Hall Golf Complex in Wigan has hit a fantastic ‘hole in one’ after being awarded a prestigious accolade for excellence at the first attempt.
The complex is one of just a handful of courses across the country to have been given a Charter Mark - the government's national standard for customer service excellence.
Having Charter Mark status recognises the values of customer focus, high quality service and an organisation’s commitment to continuous improvement. To achieve the standard, Haigh’s team had to demonstrate that it set very high service standards and actively engaged with customers, partners and staff at all times.
Set in the beautiful surrounding of Haigh Hall and Country Park, the complex has a championship standard 18-hole course, with an additional 9-hole course and Himalayan putting green.
Haigh’s unique golf academy, which attracts hundreds of young players each year, was a major factor in it achieving Charter Mark status. In 2007 Haigh’s team of professionals golf instructors have introduced around 2,500 children to the sport through the Haigh Tigers scheme. Haigh is also used as an elite training centre for the region’s best young golfers by the Lancashire Union of Golf Clubs.
Wigan Leisure and Culture Trust Executive Director Stuart Murray said:
“The beauty of Haigh is not only its surroundings but that we provide golfing opportunities to a wide range of people. We support young players and amateurs who are just starting out, but we also have our well established regular customers who can enjoy a course that is now playing really well following the completion of its redevelopment.
“I’m sure our visitors already appreciate the excellent service from our staff. It’s great that now we have official recognition of their dedication, hard work and skill in providing the best welcome to our golfers.”
For further information about Haigh Hall Golf Complex, please visit www.wlct.org/haighgolf or call 01942 831107.